Project

N°005

Project

N°005

Project

N°005

Title

Wayfinder

Title

Wayfinder

Title

Wayfinder

Brand/Agency

Ping Identity/SquareOne

Brand/Agency

Ping Identity/SquareOne

Brand/Agency

Ping Identity/SquareOne

Campaign

Wayfinder - Customer Journey Digital Experience

Campaign

Wayfinder - Customer Journey Digital Experience

Campaign

Wayfinder - Customer Journey Digital Experience

Role

VP Brand & Content

Role

VP Brand & Content

Role

VP Brand & Content

Creative Director

Tom Scharpf

Creative Director

Tom Scharpf

Creative Director

Tom Scharpf

Awards

+++

Awards

+++

Awards

+++

About

OVERVIEW: B2B buyers embarking on finding the right security and identity solution is an arduous process that no one looks forward to. Many feel overwhelmed by the terminology, their own internal bureaucracy, and the endless number of options and ways forward.

Ping wanted to make the buying experience a better experience - one with minimal friction. So, we sought out how to make the months-long research journey more engaging, simple, and rewarding for buying committees. We mapped content, tactics, and messaging to the unique needs of each stage in the customer journey - top, middle, and bottom of funnel.

SUPERCHARGER:
A zero-pressure, enjoyable B2B buying journey that feels like B2C.

About

OVERVIEW: B2B buyers embarking on finding the right security and identity solution is an arduous process that no one looks forward to. Many feel overwhelmed by the terminology, their own internal bureaucracy, and the endless number of options and ways forward.

Ping wanted to make the buying experience a better experience - one with minimal friction. So, we sought out how to make the months-long research journey more engaging, simple, and rewarding for buying committees. We mapped content, tactics, and messaging to the unique needs of each stage in the customer journey - top, middle, and bottom of funnel.

SUPERCHARGER:
A zero-pressure, enjoyable B2B buying journey that feels like B2C.

About

OVERVIEW: B2B buyers embarking on finding the right security and identity solution is an arduous process that no one looks forward to. Many feel overwhelmed by the terminology, their own internal bureaucracy, and the endless number of options and ways forward.

Ping wanted to make the buying experience a better experience - one with minimal friction. So, we sought out how to make the months-long research journey more engaging, simple, and rewarding for buying committees. We mapped content, tactics, and messaging to the unique needs of each stage in the customer journey - top, middle, and bottom of funnel.

SUPERCHARGER:
A zero-pressure, enjoyable B2B buying journey that feels like B2C.
  • Wayfinder

Wayfinder - Customer Journey Digital Experience - 001

Wayfinder - Customer Journey Digital Experience - 002

Wayfinder Digital Experience Site Design. Customer-led, immersive digital tool created to help potential enterprise customers navigate the complex buying journey in an interactive format. Site experience was created to streamline and simplify buyer journey.

Wayfinder Line Logic and Rationale - Campaign Art Direction Guide

Wayfinder Campaign Style Guide pages

Early Concepting for Wayfinding Social Campaign

:35 Sec Intro Video

:15 Sec Campaign Teaser

© 2024 Leander Chapman. All rights reserved.
© 2024 Leander Chapman. All rights reserved.
© 2024 Leander Chapman. All rights reserved.