Project
N°005
Title
Wayfinder
Brand/Agency
Ping Identity/SquareOne
Campaign
Wayfinder - Customer Journey Digital Experience
Role
VP Brand & Content
Creative Director
Tom Scharpf
Awards
+++
About
OVERVIEW: B2B buyers embarking on finding the right security and identity solution is an arduous process that no one looks forward to. Many feel overwhelmed by the terminology, their own internal bureaucracy, and the endless number of options and ways forward.
Ping wanted to make the buying experience a better experience - one with minimal friction. So, we sought out how to make the months-long research journey more engaging, simple, and rewarding for buying committees. We mapped content, tactics, and messaging to the unique needs of each stage in the customer journey - top, middle, and bottom of funnel.
SUPERCHARGER:
A zero-pressure, enjoyable B2B buying journey that feels like B2C.
Wayfinder
Wayfinder - Customer Journey Digital Experience - 001
Wayfinder - Customer Journey Digital Experience - 002
Wayfinder Digital Experience Site Design. Customer-led, immersive digital tool created to help potential enterprise customers navigate the complex buying journey in an interactive format. Site experience was created to streamline and simplify buyer journey.
Wayfinder Line Logic and Rationale - Campaign Art Direction Guide
Wayfinder Campaign Style Guide pages

Early Concepting for Wayfinding Social Campaign

:35 Sec Intro Video
:15 Sec Campaign Teaser



